Non-Returnable Items List

List of Non-approved Items for Change of Mind Returns

- Clearance Items
- Outlet Items (You can only exchange, we do not accept refunds)
- Gift Cards
- Special Customer Orders
- Guide Books & Maps
- Food Products
- Underwear, Thermals & Swimwear
- Neckwear & Face Masks
- The Bulky Item Surcharge
- Aid Equipment
- Carabiners, Quicklinks, Figure Eights & Maillons
- Harnesses
- Helmets
- Ice & Alpine Equipment
- Protection (Cams, Nuts, Hexes, Tricams)
- Pulleys, Swivels & Plates
- Quickdraws & Dogbones
- Ropes & Rope Devices (Ascenders, Descenders, Belay, Grabs)
- Slings, Safety Slings, Cord & Webbing
- Slacklines (Primitive, Ratchet, Hardware, Leashes, Webbing)